To get all the information:
How to subscribe?
Subscribe in one click when booking online by checking the "Insurance" box in the options. If you book by phone or email, simply specify that you wish to subscribe to cancellation insurance. Reception will then take care of adding this service to your contract.
Cancellation and refund
You must inform LVL of your cancellation. The reimbursement process will then be handled exclusively by your insurer: Gritchen Affinity. The request must be submitted directly to them within 10 days of the claim:
Gritchen Tolède et Associés
Campez couvert claim
27 Rue Charles Durand – CS70139
18021 Bourges Cedex
Also online: on www.campez-couvert.com/sinistres or www.declare.fr
Or by email : sinistre@campez-couvert.com